Privacy Policy
Last updated: March 15, 2024
At Gorgiosskva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial education platform and services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for our courses, create an account, subscribe to our newsletter, or contact us. This may include:
- Full name and contact information (email address, phone number)
- Demographic information (age, location, occupation)
- Educational background and financial goals
- Payment and billing information for course enrollment
- Profile information and preferences
Usage Data
We automatically collect certain information when you visit our website or use our services, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Device information and screen resolution
- Referral URLs and search terms used to find our website
- Course progress, completion rates, and learning analytics
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your login credentials and preferences
- Analyze website traffic and user behavior
- Personalize content and course recommendations
- Provide targeted advertising and marketing communications
How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
Service Provision
- Creating and managing your account
- Providing access to our courses and educational content
- Processing payments and managing subscriptions
- Tracking your progress and issuing certificates
- Providing customer support and technical assistance
Communication
- Sending course updates, announcements, and educational content
- Responding to your inquiries and support requests
- Delivering promotional materials and marketing communications
- Conducting surveys and gathering feedback
Platform Improvement
- Analyzing user behavior to improve our courses and platform
- Personalizing your learning experience and recommendations
- Conducting research and developing new educational programs
- Ensuring platform security and preventing fraud
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, including:
- Payment processors and financial institutions
- Cloud hosting and data storage providers
- Email marketing and communication platforms
- Analytics and performance monitoring services
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, including:
- Compliance with legal obligations and court orders
- Protection of our rights, property, or safety
- Investigation of fraud or security incidents
- Enforcement of our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
- Incident response procedures for data breaches
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- Review how your information is being used
Correction and Updates
- Update your account information and preferences
- Correct inaccurate or incomplete data
- Modify your communication preferences
Deletion and Restriction
- Request deletion of your personal information
- Restrict processing of your data
- Withdraw consent for data processing
- Object to direct marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- The duration of your account and course enrollments
- Legal and regulatory requirements
- The need to resolve disputes and enforce agreements
- Legitimate business interests and analytics
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.
International Data Transfers
Your personal information may be transferred to and processed in countries other than Ghana. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Your explicit consent where required
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
- Requiring acknowledgment of changes during login
Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone
+233 30 225 6714
Gorgiosskva Privacy Officer
15 Independence Avenue
Accra, Ghana
Response Time
We aim to respond to all privacy-related inquiries within 5 business days.